Delivery & Shipping

Southern Girl Luxe Hair ships to the U.S. and Internationally from Houston, Texas.  As we have recently opened a Brick and Mortar Hair Store + Salon, we are grateful to be busy accepting orders.  Our Houston Store sells Wholesale to the public where you may shop in person!  We also offer curbside pickup, local delivery as well as online orders for shipping. 

 

We are able to offer incredibly low Wholesale pricing via preorder. Once your order arrives we will call you for pickup or we can deliver to you locally or ship to you including expedited shipping. 

 

If you are requiring an install or in-salon service, we will contact you once your order arrives in-store to schedule your appointment. 

 

As all of our hair is imported from India and must clear U.S. Customs, your wait time is typically around 10 business days depending on holidays, carrier delays and U.S. Customs.  We are confident that you will be very happy with your extensions.

 

COVID’s Impact is still ongoing!

Due to COVID’s effect on government rules and lockdowns overseas, staffing and shipping, delays are unavoidable.  As Southern Girl Luxe Hair advertises, markets, and sells our Luxury Extensions and products worldwide; wait times for more popular textures, lengths and products may occur.  Please know that we are consistently replenishing stock to meet customer demands and greatly appreciate your understanding and patience as a customer.

If you are needing your extensions for an appointment, event, or occasion, please make sure to plan well ahead and order your extensions well in advance (1 month) to avoid any issue that may arise due to COVID, shipping delays, weather delays, U.S. Customs etc.

 

Do You Deliver?

Yes! If you are in Houston, Texas, or a surrounding city.

Currently, due to the increase in fuel prices, all complimentary delivery is paused until further notice.  You may call us and request to have your order delivered for an out-of-city delivery higher fee.

  • All in-person delivery orders require a matching order ID / signature. No exceptions. 
  • We will call you to schedule delivery.  
  • Orders delivered require a matching TDL (State Issued Photo Driver’s License) and or in-person photo taken by the delivery person before release as well as the physical credit card used to place the order.  To prevent theft, no exceptions are allowed.  
  • Delivery within Houston and surrounding areas may include  Katy, Pearland, Sugarland, Friendswood, Kingwood, and Humble.  
  • Delivery outside of Houston and surrounding areas is charged on a case-by-case basis due to time of day, traffic, weather, etc.  Please inquire.
  • Stylists, do you need to do an install and need extensions?  Just give us a quick call and we will do our best to meet your needs. 
  • Should you provide an incorrect delivery address we will only attempt 1 complimentary delivery.  Additional delivery attempts will be charged $25 to be paid in advance of rescheduled delivery.

 

Shipping Methods

We use several shipping carriers including the United States Post Service (USPS).  The Post Office is consistently delayed in delivering our packages as well as all other couriers.  Due to these service delays, we will not be held responsible for orders delivered later than expected.  

Please be sure to verify your shipping and contact information; otherwise, errors may delay or route your order incorrectly.  We are not responsible for incorrect shipping or delivery info submitted when ordering.  

Additional delivery attempts will be charged $25 to be paid in advance of rescheduled delivery.

 

Do you ship Overnight or Express Delivery?

Yes.  We can expedite the shipment of your order.  Express and Overnight Delivery is only available once your order has been prepared.  It does not allow your order to be placed ahead of other orders for shipping.  Once your order is prepared for delivery, should you wish to have it expedited there will be an option during checkout that you can select.  You may also contact our office to request that your order be expedited for the same fee.

 

Southern Girl Luxe Hair ships complimentary within all 50 U.S. States.  International shipping options are available for $25 per bundle.  You will receive an auto-notification with tracking once your order ships.